Privacy Policy

At Dr. Vaidehi Dande’s Paediatric & Allergy Clinic (“we,” “us,” or “our”), your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or receive services from our clinic. We are committed to protecting the confidentiality and security of your information in compliance with applicable data protection laws, including the Information Technology Act of India and internationally recognised privacy standards.

Information We Collect

Personal Identification Information: Name, date of birth, contact details (phone, email, address), parent/guardian information, and emergency contact details.
Health Information: Medical history, treatment details, vaccination records, allergy and asthma data, and any information you provide during consultations.
Appointment Data: Scheduling, visit history, communications, and payment information linked to services.
Technical Data: IP address, browser type, device information, cookies, and usage tracking for website analytics.

How We Use Your Information

To provide medical services, including diagnosis, treatment, and follow-ups.
To manage your appointments, billing, and communications.
To improve our clinic services and user experience on our website.
To comply with legal obligations and safeguard public health (e.g., reporting vaccine data).
To send you appointment reminders, health tips, or promotional materials with your consent.

Information Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared only with:

Healthcare professionals are involved in your child’s care.
Authorised third-party service providers assisting with administrative functions.
Legal authorities, when required by law or to protect your vital interests.
With your explicit consent for research, marketing, or community health programs.

Your Rights and Choices

Access, correct, or request deletion of your personal data.
Withdraw consent at any time for marketing communications.
Request restriction of specific data processing.
Report to data protection authorities if you believe your privacy rights have been violated.

Security Measures

We employ administrative, technical, and physical controls to protect your data, including encryption, secure access protocols, and staff training on confidentiality.